What should I do if I receive a "cannot log in" error on my Resideo app? — Honeywell Lyric Help Center

What should I do if I receive a "cannot log in" error on my Resideo app?

Last Updated: 883d

1. Check whether you've entered the correct user ID and password.
2. Check whether the mobile device is connected to the Wi-Fi network.

If your login still doesn't work, contact Resideo Support via the 'Contact Us' page.

During regular maintenance or a temporary malfunction of the Resideo server, the login process may not work properly. When this happens, you'll be notified through the Resideo app or email.