Hi, how can we help you?

Is there a way to extend the wireless (RF) signal strength?

Can I change my location name and details?

What is the range or distance of the wireless (RF) signal?

How do I turn the Heating on/off from my thermostat?

How do I turn Scheduling on/off on my thermostat?

How do I enable/disable Holiday mode?

Is there a preferred install height?

How do I locate the MAC ID on the detector?

I just poured some water on the cable sensor, but I don’t hear the detector buzzing right away. Is something wrong with my detector?

At what distance will the C1 Camera detect smoke or carbon monoxide alarms?

What should I do if the 2-way talk on my smart device is interrupted?

What happens if I hear a noise when using the 2-way talk feature on my smart device?